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Return and Exchange Policy

Exchange Policy

*To avoid unnecessary troublesome and speed up the delivery speed, please check your order information before you click the final step of buying Star Trek Credits, such as the server, the total amount of your order and your personal information details. Just following the clew that we provided in the order processing, the correct information you offer to us will make you avoid some problem in the treading.

*If you have made a mistake, contact us as soon as possible! Live Chat, E-mail and Toll Free Number are available 24 hours a day, 7 days a week. We will alter the order on the premise that you have bought STO Credits from us before and your cheap Star Trek Credits buy is still under our confirmation.

Return Policy

You must know that virtual currency industry is different from other industry, so all sales on STO-Gold.com are incapable being reversed, we don’t accept return merchandise.

*Most cheap STO Credits can be finished within 30 minutes. If we don’t complete the trade with you in 48 hours, we will refund all your payment without any excuse. However, Star Trek Credits is an entirely online virtual currency, so we need some time to solve your refund. The feature rules that nothing would be wrong with its authenticity. Therefore, we will admit no request for returning money. We will try our best to satisfy you need.

Friendly Notice

Please make sure you choose the right server, right amount, and your phone number is correct and valid. When we are ready, we will call you to arrange the delivery.

STO-Gold.com is your best choice!